top of page

RETURNS / CANCELLATIONS

  • HOW CAN I RETURN A PRODUCT?

To return a product purchased (full payment made through online payment gateway) on www.masaalaadaan.com, just indicate the reason for your return in a short note and E-mail it to support@masaalaadaan.com

  • HOW AND WHEN WILL I GET MY REFUND?

We will initiate the refund process once we receive the package with the item in it. The refund will be made through the same payment option(s) originally used to pay for the order. Please note we will not be able to return the same by cheque or cash.

  •  WHAT DO I DO IN CASE I WISH TO CANCEL MY ORDER BEFORE THE SHIPMENT   REACHES ME?

Please write to support@masaalaadaan.com with transaction details along with the reason of cancellation. We will initiate the refund process once we receive your cancellation request.

  • CANCELLATION / RETURN

You may cancel your order before your product has been shipped. If the cancellation is made after your product has been shipped/delivered, it will be cancelled by initiating a refund.

bottom of page